TAC ENTERPRISE Support - 3 Years
TAC ENTERPRISE Support 24x7 3 Year Term
All Prices ex GST.
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We aim to dispatch all in-stock orders within 24 hours.
The Netgate Technical Assistance Centre (TAC) is a 24/7 operation with a worldwide team of support engineers unparalleled at diagnosing an resolving issues - and fast. From branch office to headquarters, premises to cloud, we've got you covered.
Below is a table showing the entitlements this subscription level includes:
| TAC Support Hours | 24/7 |
|---|---|
| Target Initial Response SLA | 4 Hours |
| Email / Support Portal | ✓ |
| Telephone Support | ✓ |
As an additional resource, please see some of the frequently asked questions.