TAC ENTERPRISE Support - 1 Year
TAC ENTERPRISE Support 24x7 1 Year Term
All Prices ex GST.
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We aim to dispatch all in-stock orders within 24 hours.
The Netgate Technical Assistance Centre (TAC) is a 24/7 operation with a worldwide team of support engineers unparalleled at diagnosing an resolving issues - and fast. From branch office to headquarters, premises to cloud, we've got you covered.
Below is a table showing the entitlements this subscription level includes:
TAC Support Hours |
24/7
|
---|---|
Target Initial Response SLA | 4 Hours |
Email / Support Portal | ✓ |
Telephone Support | ✓ |
As an additional resource, please see some of the frequently asked questions.